Cookie Policy
Last updated : October 2023
The Retirement Solutions Cookie policy explains how we use cookies and similar tracking technologies. It also explains the choices you can make about whether we can put some types of cookies on your PC, tablet or mobile phone.In this policy, where we say ‘cookies’ it can also mean similar tracking technologies that collects data while you use our websites and mobile apps, and when you receive, open or respond to emails we send you. More information on the tracking we use in our emails, including how you can stop it, can be found in the Email Tracking section below.
- Protect you from fraud and keep improving security
- Study how people use our websites and apps and our other services, so we can improve them
- Decide which of our products, services and offers may be relevant for you
- Tailor the marketing you see on social media, apps and other websites.
We may share this data within the group and with outside organisations. Some of them may place their own cookies on your device when you visit our website. You can find out more about how we share data – and who we share it with – in our Privacy notice.
What are cookies?
Session and persistent cookies
Session cookies last for the length of your visit to a website. They delete themselves when you close your browser. Session cookies can help with security. For instance, they can keep you logged in as you move around a website.
Persistent cookies stay on your device when you close your browser.They are used for many jobs. For instance, they can remember your username for websites where you log in. They can also store your choices for when you go back to a website.
First and third party cookies
First party cookies are set by websites you go to.
Third party cookies are set by outside organisations such as social media, search engines, other advertising networks, and our business partners.
Our Third Party Partners
If you have given us your consent, we may allow third parties to collect data by setting their own cookies on your device. If you use our web site, they may also use mobile device identifiers to personalise and measure adverts shown to you.
| How Google use cookies in advertising How Google uses the data it collects Types of cookies we use with Google | |
| FLG | FLG Cookies Policy |
| Facebook Cookies Policy | |
| ResponseIQ | ResponseIQ Policy |
| Microsoft | Microsoft Ads |
| Microsoft Clarity Cookies | Microsoft Clarity Cookies |
Our third party partners
Essential cookies and cookies you can choose
| Category | What they do | My choices | ||
|---|---|---|---|---|
| Strictly necessary | These cookies are needed to run our website, to keep it secure if you are logged in and to obey regulations that apply to us. | You can’t turn off these cookies | ||
If you are a customer, they help us know who you are so that you can log in and manage your accounts. They also help us keep your details safe and private. Other important jobs they do are:
| ||||
| Functional | These cookies are used for remembering things like:
| You can’t turn off these cookies | ||
| Performance | These cookies tell us how you and our other customers user our website. We combine all this data together and study it. This helps us to:
| |||
| Marketing | These cookies help us decide which of our products, services and offers may be relevant for you. We may use this data to tailor the marketing and ads you see on our own and other websites and mobile apps, including social media. For instance, you may see our ads on other sites after you have been to our website. If you turn off marketing cookies, you will still see ads online, but they will not be tailored to things that may interest you. | |||
Keep in mind
Multiple users
Cookies with more than one use
Cookies that are already on your device
Managing cookies choices in your browser
You can turn off or delete cookies in your browser. If you do this, it may affect sites that use similar cookies to us. Cookies choices you set in your browser replace any you set on a single website. For instance, if you run an ad blocker on your browser, you won’t see ads that are tailored to you, even if you have turned on marketing cookies.
Find out how to manage cookies in common browsers (Internet Explorer, Chrome, Firefox and Safari) on the Information Commissioners’ Office (ICO) website.
