What factor influenced your decision to use Retirement Solutions?
We decided to investigate Equity Release to avoid having to sell our home, as we had an Interest only Mortgage which was due to be repaid. We took out a plan in 2016 for an amount sufficient to pay off the mortgage and leave us enough money to refurbish our house.
We recently found ourselves needing to raise additional funds to pay off some debts which would increase our monthly disposable income and give us an ’emergency fund’ thus making life easier without having to sell the house which we have lived in for 30+ years.
The situation was very stressful and we were resolved to downsizing!
How did you find the appointment with your Retirement Solutions Equity Release Adviser?
Having spoken with both our existing Broker, and others, and been told that there was nothing available, it was a huge relief when I called Retirement Solutions and the young man that took my call listened politely to my explanation of our situation.
He then suggested that he put us in touch with one of their advisers. The following day our adviser came to see us.
How did you find the 2 adviser appointments from Retirement Solutions?
When our adviser first visited, he listened very sympathetically to our explanation of our situation and then explained what options may be possible.
In our second appointment our adviser explained that he had found several options which would be suitable for us but recommended one which was at a lower interest rate, gave us a lump sum which would enable us to clear some debt and free up some disposable income and also leave us a little for savings as a buffer for the future.
He explained the whole plan to us and clearly explained the risks and benefits of entering into this new plan. He has continued to liaise with us during the progress of the transaction and we have been impressed by his level of honesty, care and attention and his promise to keep in touch in the future to make sure that we are on the best plan for our circumstances is reassuring.
How do you feel after taking out equity release?
Finding out that there actually was an option for us to be able to stay in our family home for as long as we wish with some cash behind us to help us deal with any unexpected expenses has been such a relief.
We are both very grateful to Retirement Solutions and wouldn’t hesitate to recommend them
